Introduction to the online store (electronic store) is a website in addition to an electronic application for (Tazl Fashion Corporation), hereinafter referred to as (Traz), and this (online store) enables store customers to obtain information and products for the store, according to For the terms and conditions regulating use, in addition to the country’s regulations regulating these transactions, and the model has the right to make any amendment to these terms and conditions from time to time without prior notice to any party, so you must follow these conditions on an ongoing basis.
Nature (online store)
- We at Tiraz aim to provide our valued visitors through the (e-store) all the products and offers that we market and sell and the services we provide, and we display through it everything new about our products and their prices.
intellectual property rights
Everything contained in (the online store) of materials, text, images, graphics, designs, models, files, multimedia, software, etc., is the property of Tiraz and reserves all intellectual property rights related to it, including copyright and distribution rights, and these materials are not allowed to be reprinted, distributed, modified or Use them for commercial, advertising or personal purposes, or republish them in any form without the express prior written consent of the Company.
Use (online store)
The customer may not be eligible to benefit from any of the services, products and offers contained in the (online store) for failure to meet the terms and conditions of the service, or for any reason it deems appropriate, and the model has the right to refuse any application submitted for it - without giving reasons - especially in the following cases:
• Refusal / non-acceptance of the electronic payment process in the (electronic store).
• If the delivery address given by the customer is wrong, the contact information is wrong, or the model is unable to reach the customer.
• The product is not available or the quantity is out of stock.
Registration mechanism and procedures
- The user of the (online store) must register using correct, up-to-date and complete data, and the customer is solely responsible for errors resulting from non-compliance with this, and such data includes, but is not limited to: the user’s full name, address, e-mail, credit card data, etc., and the registration is considered in ( The online store) is the user’s acceptance of the terms and conditions of use (the online store) and his approval of the replacement and return policy.
- We have the right to refuse any of the registration processes in (the online store) at our own discretion and without giving reasons, and we also have the right to carry out the necessary verifications to ensure the information provided by the customer and its compatibility with the registration requirements, and once the customer completes the registration, the validity of the registration continues for an indefinite period and remains subject to possible suspension or cancellation in accordance with the terms and conditions.
DISCLAIMER AND NO WARRANTY
- The customer must always make sure that the offers, prices, terms and conditions mentioned on the (online store) pages are still valid, as Tiraz reserves the right to change them at any time and without prior notice.
- The customer acknowledges that he bears full responsibility for all the obligations arising from his use of the site, and the customer also acknowledges his knowledge and consent that the model is not responsible for any errors or technical problems affecting the system - such as the defect in pricing or specifying the required service, for example, but not limited to, and that the model has the right To cancel the service request, or to correct it, whenever this defect is discovered.
Privacy
All data and personal information provided by the user will be treated with strict confidentiality and the company will maintain the privacy of this information in accordance with the existing privacy policy (online store).
Terms of Service and Prices
- The customer agrees and acknowledges that he is aware that the model has the right to change the prices and products or cancel them, without prior notice, with the company not bearing any obligation towards the customer to do so, and the customer also acknowledges his responsibility to check the prices of the products before placing an order.
Tiraz reserves the right to set the maximum or minimum quantity of products that can be purchased for each customer or the amount paid for each purchase, according to the company's own discretion.
- The company is keen to offer its products at the best prices, but sometimes the prices of the products in the (online store) may differ from the prices of the products on other platforms.
Realization of errors
- The customer acknowledges his commitment to all the procedures he performs through (the online store), and the expenses incurred therefrom. The customer also acknowledges his obligation to look at the invoice for the services or products provided, to check and verify its validity, and when there is an error, he has the right to object to the model through the customer service shown online store) within a period not exceeding three days from the date of receiving the products.
- In the event that the customer made a mistake in entering the data or information of the service request, he can modify the information through (the online store), or communicate with the customer service staff to request the correction of such data, within a period not exceeding (24) hours from the time of registering the request.
Changes and updates
- Model has the right to change these terms and conditions or completely replace them with other new terms and conditions or replace a page or pages on its websites without notifying the customer of that, and the customer's continued access to or use of the model site is considered as his acceptance of the changes that have been made on (Online Store).
- Model has the right to modify all or part of the (online store) or stop or suspend it temporarily or permanently without prior notice and at any time it deems appropriate. The customer also agrees that the company shall not be liable to him or to any other parties for any modification, suspension or suspension of the site.
Maintaining account information
The customer is solely responsible for maintaining the confidentiality of his account and password for registration (on the online store), and agrees to bear full responsibility for all activities carried out in the name of his account, and he must inform the company of any unauthorized use of his account or any other breach that occurs by a third party For safe use standards (for the online store).
Delivery and delivery of goods
- The delivery period is from three to seven working days, and the delivery value is 35 riyals.
Please note that there may be a change in the delivery period or value, so you can find out the delivery details on the shopping cart page before paying.
Tiraz is keen to provide the customer with an enjoyable and comfortable shopping experience, but in some cases, there may be some difficulties beyond the control of Tiraz that cause delays in the arrival of the order on time, and the customer will be informed of any expected delay or difficulties that have a fundamental impact in the delivery of the ordered goods. .
- It is required that all services that require the delivery of the product to the customer be handling to be within the scope of the Kingdom of Saudi Arabia, and the customer can be reached easily.
- The company does not bear any risks related to the products (including the risk of loss or damage to the products) after they are delivered to the customer at the address indicated in the order.
- Model disclaims its responsibility to deliver or compensate the customer for the goods that the customer was late in receiving (and the reason for the delay was not due to Model) for a period of (30) thirty days from the date of the purchase order, and in this case, Model has the right to dispose of those goods at the expense of Customer, and return him to him for any damages caused to the model due to this delay.
Terms of termination and cancellation of purchase orders
The customer has the right to cancel the purchase order at any stage of the purchase, provided that it is in accordance with the following cancellation conditions:
1. The cancellation request must be made before the products leave the Tiraz premises.
2. If the customer is late in receiving the products for a period of 15 days from the date of arrival of the order to the customer’s address, the model has the right to cancel the order and return the purchase amount to the customer after deducting the delivery value of the products.
3. The customer has the right to cancel the purchase process without incurring any money, in the event that delivery is delayed more than 30 days from the date of the order and this delay was not caused by the customer.
The provisions of termination and cancellation of the purchase order do not apply in the event that the products were manufactured at the request of the customer or according to certain specifications he specified.
Applicable Law and Jurisdiction
These terms and conditions, in their interpretation and application, are subject to the laws and regulations of the Kingdom of Saudi Arabia, and any dispute between the two parties shall be referred to the competent judicial authority in the city of Riyadh.
General Provisions
- Requests for cancellations, exchanges and returns will be responded to within seventy-two (72) business hours.
- Model is not responsible for compensating the customer if there is a delay in refunding the value of the returned products or the difference in value if the products are replaced with cheaper ones for a reason not related to the model, for example, if the delay is due to the customer’s bank.
- The customer is not entitled to waive his rights of replacement and return under these terms and conditions to any other person.
Acknowledgment and approval
The customer acknowledges that he has read, been aware of the contents of these terms and conditions and agrees to them without restriction, condition or reservation.